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Terms of service

Welcome to DUIT. These Terms of Service govern your access to and use of our website, products, and services. DUIT operates as an online clothing and fashion brand providing curated apparel and lifestyle products.

By visiting our website or purchasing from DUIT, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Eligibility to Use Our Services

By using this website, you confirm that you are at least the age of majority in your state or region, or that you have the consent of a guardian.

2. Account and Customer Responsibilities

To place an order, you may be required to provide personal details such as name, phone number, email address, billing address, and shipping information.

  • You agree that all information provided is accurate and complete
  • You are responsible for maintaining the confidentiality of your account
  • DUIT is not liable for unauthorized account access due to customer negligence

3. Product Information and Availability

DUIT offers clothing and fashion products. We make every effort to display product colors, designs, and details accurately.

However, slight variations may occur due to lighting, photography, or screen display settings.

We reserve the right to update product pricing, descriptions, or discontinue products at any time without prior notice.

4. Orders and Payments

When you place an order, you are making an offer to purchase products from DUIT. Orders are confirmed only after successful payment processing.

  • DUIT reserves the right to cancel or refuse any order at its discretion
  • All payments are processed securely through trusted payment gateways
  • Customers must ensure billing and shipping details are correct

5. Shipping and Delivery

DUIT delivers products across India. Delivery timelines provided are estimates and may vary depending on courier operations or unforeseen circumstances.

Once the order is handed over to the shipping carrier, the risk of loss passes to the customer.

6. Open Box Delivery

For selected orders, DUIT may provide an Open Box Delivery option. Customers are requested to inspect the package at the time of delivery.

  • If an item is missing, incorrect, or damaged, it must be reported immediately
  • Claims may not be accepted once the package is opened and delivery is accepted

7. Returns, Exchanges, and Refunds

DUIT provides a 7-day return and exchange policy on eligible products. Refunds and cancellations are governed under our Return, Exchange, Refund & Cancellation Policy.

Customers are advised to review all policies carefully before placing an order.

8. Prohibited Use

You agree not to misuse the website or services in any unlawful manner, including:

  • Engaging in fraud, spamming, or abusive behavior
  • Violating intellectual property rights of DUIT or others
  • Uploading malicious software or harmful code

9. Intellectual Property Rights

All website content including logos, designs, product images, text, graphics, and branding are the intellectual property of DUIT and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, DUIT shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Changes to Terms

DUIT reserves the right to update or modify these Terms of Service at any time. Updates will be posted on this page and continued use of the website indicates acceptance of the revised terms.

12. Contact Information

For any questions regarding these Terms of Service, you may contact us:

 

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

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